PCR Test Kit FAQs
INDICAID® PCR Test Kit (Deep Throat Saliva) is used to collect, store and transport the deep throat saliva specimen for the detection of SARS-CoV-2 RNA at a COVID-19 testing laboratory.
Use our tube to collect your deep throat saliva specimen.
- Do not eat, drink, smoke, brush your teeth, use oral hygiene product or chew gum 2 hours prior to collection
- For best results, collect deep throat saliva first thing in the morning
- Collect deep throat saliva in a well-ventilated location
- Maintain social distance of at least 2 meters while using the kit
- Send the specimen within 48 hours after collection
- Store at 15-30°C. Do not freeze. Avoid direct sunlight
First, scan the QR code on the kit packaging, and then fill in the necessary information and select the pick-up or drop-off service for specimen submission. Then, collect your specimen according to the instruction guide followed by adding saliva buffer and sealing specimen bag. Lastly, place the sealed specimen bag back into the plastic casing.
Complete Instruction Guide: Download
INDICAID
Deep throat saliva specimen is collected by the user and does not involve any instruments or tools. This sampling is not invasive and does not cause any discomfort or pain to the user.
This product is not intended for use by children under 3 years old, and sampling for users under 18 years old should be operated under the guidance of a parent or guardian.
After purchasing our INDICAID® COVID-19 PCR Test Kit, please scan the QR code on the kit packaging or by visiting this website.
Please fill in your name, identification documents (documents required for your destination country / region), contact number, email address, specimen submission method, time and address for pick-up service (if you choose our pick-up service).
The personal information you fill in is used for the test report, all information is strictly handled in accordance with the government's privacy policy. Your information will not be leaked or shared with any other organization or individual. For more details, please refer to our Terms of Service and Privacy Policy。
After completing the online registration, you will be contacted by a third-party via phone call to confirm the pick-up time and address.
Information cannot be amended after online registration. Should you wish to change your personal information, please dial our customer service hotline at 3700 8888 for further assistance.
Your specimen can be submitted via the following channels:
- Select "pick-up" on the online registration form
- Submit the specime in person to INDICAID labTM (Shop 3, Central 88, 88-98 Des Voeux Road Central)
Select "pick-up" on the online registration form, and choose your pick-up time and address.
You need to pay an additional $180 pre address for the pick-up service. Payment can be made directly through the website.
Currently, our pick-up service is not available in outlying island areas.
After collecting your specimen, follow the instruction guide and store the sealed specimen casing at a 15-30°C environment away from sunlight.
Specimen should be submitted within 48 hours.
Our PCR test employs RT-PCR (Reverse Transcription - PCR) laboratory technology to detect the presence of a SARS-CoV-2 specific RNA. Through reverse transcription of RNA into DNA and amplifying specific DNA targets, RT-PCR has a high sensitivity and provides qualitative detection result for targeted RNA.
The test report will be available within 24 hours after the specimen submission. Exact delivery time may vary. Exceptions apply.
You will receive a download link via SMS or email, through which you can access or download the report.
You can visit our INDICAIDTM lab to get a printed report, or you can print the report yourself.
We are currently providing Chinese and English reports.
As entry requirements to each country may change, customers should be aware of the latest entry regulations of their destination to ensure a valid testing method is selected.
The validity period of the report depends on the entry requirements of different countries and regions.
Our PCR tests and reports are provided by a government recognized COVID-19 testing lab.
The PCR test accuracy is higher than 99%.
If a positive case is detected, our doctor will contact you and submit the test result to the Department of Health. You will receive a phone call after a double-confirmation is made from the Department of Health.